Privacy & Policy
At VowElite, we take your privacy seriously. This policy explains how we collect, use, protect, and share your information. We believe in transparency and your right to control your data.
Information We Collect
We collect personal information that you voluntarily provide when registering on the platform, including:
- Full name and contact information (email address)
- Professional credentials and employment information
- Age and demographic information
- Compatibility quiz responses and preferences
- Payment and billing information (processed securely via Stripe)
We automatically collect certain information when you access our platform, including device information, IP address, browser type, pages visited, and interaction data to improve our services.
How We Use Your Information
We use your information to:
- Provide and personalize matching services
- Generate AI-powered compatibility reports
- Process payments
- Send transactional emails
- Verify credentials
- Improve the platform and user experience
- Comply with legal obligations
Data Sharing and Third Parties
We may share your information with:
- Service providers: Third-party vendors who assist our operations (e.g. Stripe, Resend, AI and infrastructure services), subject to strict confidentiality obligations.
- Matched users: Limited profile information may be shared when both parties mutually consent to connect.
- Legal requirements: When required by law, court order, or to protect our rights and the safety of our users.
We do not sell your personal information to third parties.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, remember preferences, and understand how the platform is used. You can control or disable cookies through your browser settings; disabling cookies may affect certain features.
Data Security
We implement industry-standard technical and organizational measures to protect your information, including encryption in transit where appropriate, access controls, and secure hosting practices. No method of transmission or storage is completely secure; we encourage you to use strong passwords and protect your account credentials.
Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data, where applicable
- Opt out of certain marketing communications
- Export your data in a portable format, where required by law
To exercise these rights, please contact us at privacy@vowelite.com.
Data Retention
We retain your information for as long as your account is active or as needed to provide services. After you request account deletion, we will delete or anonymize your data within a reasonable period (typically within 30 days), except where retention is required for legal, security, or dispute-resolution purposes.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@vowelite.com